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Author Topic: SimpleDesk - Integrated Helpdesk for Simple Machines Forum  (Read 1228 times)

Offline smfadmin (OP)

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SimpleDesk - Integrated Helpdesk for Simple Machines Forum
« on: February 03, 2015, 07:39:03 AM »
http://custom.simplemachines.org/mods/?mod=2491

SimpleDesk provides a fully-integrated, ticket-based helpdesk solution with the capability to have the forum and have full ticket-to-topic-and-back functionality, or run in a stand-alone mode. SimpleDesk follows a rapid development cycle focusing on adding a few features at a time and releasing often.

Features
Here are the main features of SimpleDesk 2.0 "Anatidae". For a full list and descriptions of each feature, please refer to our website.

 Ticket Management
 Custom Ticket/Reply Fields
 Email Notifications
 Multiple Departments
 Permissions
 Ticket Urgency Levels
 Ticket Assignment
 File attachments
 Topic Management (ticket<->topic)
 Ticket Relationships
 Integrated Plugin System
 Shutdown forum (Helpdesk only mode)

(And quite a bit more besides.)

-- This is for staff only
« Last Edit: August 06, 2016, 02:49:28 AM by chipper »
measure twice, cut once

Offline Chip

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Re: SimpleDesk - Integrated Helpdesk for Simple Machines Forum
« Reply #1 on: May 08, 2021, 12:44:11 AM »
To get this working under SMF 2.0.18, CentOS7 and php 7.1 with this error:

Code: [Select]
2: Parameter 1 to shd_buffer_replace() expected to be a reference, value given
The following has been applied to the live vresion:

edit: ./Sources/sd_source/Subs-SimpleDesk.php

find:
Code: [Select]
function shd_buffer_replace(&$buffer)
replace:
Code: [Select]
function shd_buffer_replace($buffer)
« Last Edit: May 14, 2021, 08:55:53 AM by Chip »
I do not condone or support any illegal activities. All information is for theoretical discussion and wonder.
All activities discussed are considered fictional and hypothetical. Information of all discussion has been derived from online research and in the spirit of personal Freedom.

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