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Technology => SMF Forum Code Modifications => Topic started by: smfadmin on February 03, 2015, 07:39:03 AM

Title: SimpleDesk - Integrated Helpdesk for Simple Machines Forum
Post by: smfadmin on February 03, 2015, 07:39:03 AM

http://custom.simplemachines.org/mods/?mod=2491

SimpleDesk provides a fully-integrated, ticket-based helpdesk solution with the capability to have the forum and have full ticket-to-topic-and-back functionality, or run in a stand-alone mode. SimpleDesk follows a rapid development cycle focusing on adding a few features at a time and releasing often.

Features
Here are the main features of SimpleDesk 2.0 "Anatidae". For a full list and descriptions of each feature, please refer to our website.

 Ticket Management
 Custom Ticket/Reply Fields
 Email Notifications
 Multiple Departments
 Permissions
 Ticket Urgency Levels
 Ticket Assignment
 File attachments
 Topic Management (ticket<->topic)
 Ticket Relationships
 Integrated Plugin System
 Shutdown forum (Helpdesk only mode)

(And quite a bit more besides.)

-- This is for staff only

Title: Re: SimpleDesk - Integrated Helpdesk for Simple Machines Forum
Post by: Chip on May 08, 2021, 12:44:11 AM

To get this working under SMF 2.0.18, CentOS7 and php 7.1 with this error:

Code: [Select]

2: Parameter 1 to shd_buffer_replace() expected to be a reference, value given
The following has been applied to the live vresion:

edit: ./Sources/sd_source/Subs-SimpleDesk.php

find:

Code: [Select]

function shd_buffer_replace(&$buffer)
replace:

Code: [Select]

function shd_buffer_replace($buffer)